Recently, Wowcher has been adding its premium ‘Wowcher VIP’ service into shoppers’ baskets when they make purchases, with many purchasing the service without even realising. The VIP sign up box only appears on the screen when you’re entering your contact details, so it’s easy to miss and pay for the subscription by mistake.
So, how do you get a Wowcher VIP refund if you’ve bought this service by mistake?
The best way to get a refund for Wowcher VIP is to contact Wowcher customer services through its WhatsApp service.
In this article, we’ll explain more about the Wowcher VIP subscription, including how you can get a refund if you were charged for this service.
What Is Wowcher VIP?
Wowcher VIP is a new service from the popular discount voucher website. For an annual subscription fee of £4.99, Wowcher VIP members can get access to exclusive deals and discounts on a range of products and services.
The VIP service also offers free delivery on all orders over £40, as well as priority customer service.
Charged For Wowcher VIP – How To Get A Refund
If you’ve been charged for Wowcher VIP and you didn’t mean to sign up for the service, don’t worry – you can get a refund.
The best way to get a refund is to contact Wowcher customer services through its WhatsApp service.
To do this, add the Wowcher number – 07917 171 746 – to your phone’s contacts and then send a message saying ‘Refund’ to the number.
You’ll then be able to speak to a customer service representative who will help you process your refund.
It’s important to note that you can only get a refund for Wowcher VIP if you cancel within 14 days of signing up for the service.
If you cancel after this 14-day period, you will not be eligible for a refund.
So, if you’ve been charged for Wowcher VIP and you didn’t mean to sign up for the service, be sure to contact customer services within 14 days to get your refund.
You can find other ways to contact Wowcher customer service here
Is Wowcher VIP A Subscription?
Wowcher VIP is an annual subscription, but don’t worry – they can’t set up a direct debit from your bank account without your consent, so you won’t be charged again next year automatically.
Unfortunately, Wowcher has been adding its VIP subscription onto purchases, so that many customers are purchasing the subscription (and being charged £4.99) without even knowing it.
Whilst this is an annual subscription service, you don’t need to worry about them taking money out of your bank next year. The only way that they can charge you again is by adding it to your next Wowcher purchase.
How Do I Delete My Wowcher Account?
Many shoppers are understandably annoyed at being charged for Wowcher VIP without their express consent. This leaves many people wondering how they can delete their Wowcher account.
Unfortunately, there is no way to delete your Wowcher account – you can only deactivate it.
To deactivate your Wowcher account, you need to contact customer services and ask them to do this for you.
The best way to contact Wowcher customer services is through its WhatsApp service. You can add the Wowcher number – 07917 171 746 – to your phone’s contacts and then send a message saying ‘Deactivate account’ to the number.
A customer service representative will then be able to help you deactivate your account.
How Can I Get My Money Back From Wowcher?
If you’re wondering how you can get your money back from Wowcher, the best way to do this is to contact customer services and ask for a refund.
As we’ve mentioned, the best way to contact Wowcher customer services is through its WhatsApp service. You can add the Wowcher number – 07917 171 746 – to your phone’s contacts and then send a message saying ‘Refund’ to the number.
A customer service representative will then be able to help you process your refund.
It’s important to note that you can only get a refund for Wowcher VIP if you cancel within 14 days of signing up for the service. If you cancel after this 14-day period, you will not be eligible for a refund.
So, if you’ve been charged for Wowcher VIP and you didn’t mean to sign up for the service, be sure to contact customer services within 14 days to get your refund.
How To Avoid Being Charged For Wowcher VIP
Many people have avoided Wowcher after being charged for its VIP service. However, if you’ve secured your refund and want to buy from Wowcher again, there are a few things that you can do to avoid being charged for Wowcher VIP.
When you get to the page where you enter your contact details, scroll to the top of the page and find the tick box that opts in to Wowcher VIP. Untick this box and you won’t be charged for the service.
It’s also important to read the small print before making your purchase. In the section that says ‘I have read and agree to the Terms & Conditions’, there is a link to the Wowcher VIP terms and conditions.
If you click on this link, you will see that it says ‘By ticking this box, you are agreeing to sign up to our VIP subscription for £4.99 per month’.
So, make sure that you untick the box before making your purchase to avoid being charged for Wowcher VIP.
In Summary
If you’ve been charged for the Wowcher VIP service and you didn’t mean to sign up, don’t worry – you can get a refund by contacting Wowcher customer services.
We hope this article has been helpful in explaining how to get a Wowcher VIP refund and how to delete your Wowcher account.