Cancel Argos Order – Our How-To Guide

Cancel Argos Order
Cancel Argos Order

Are you looking for information on how to cancel Argos order? You can cancel an Argos order through your online account, providing it hasn’t already been dispatched for delivery.

In this article, we’ll explain everything you need to know about cancelling your Argos order, from how you go about initiating the cancellation to when you can expect to receive your refund.

Can I Cancel An Argos Purchase?

Shopping online is quick and convenient. You don’t even have to leave your home – simply browse products on the Argos website, click order and wait for it to be delivered to your door. But sometimes you might change your mind after ordering. It might be that you’ve found the item cheaper elsewhere, or your darling child has amended their Christmas list last minute and no longer needs the toy you’ve ordered.

The good news is, it’s perfectly possible to cancel an Argos order. However, there is a catch – the order will need to have not yet been dispatched for you to be able to cancel it.

This is easy with orders for collection, as you can simply cancel the order online and not collect it from the store. This becomes more complex with orders that are being delivered to your home, as the chances are that it will have already been picked and dispatched.

If your order has already been dispatched, you will need to return the item to an Argos store or initiate a return online to return your order by post.

How Can I Cancel My Argos Order?

You can cancel your Argos order in the ‘recent orders’ section on your online Argos account. This applies to delivery orders that have not yet been dispatched and click and collect orders.

If the cancel option isn’t available from your online Argos account, this means that your order has already been dispatched. If this is the case, you’ll need to wait for the order to be delivered and then return it following Argos’ returns policy.

How Long Does It Take For Argos To Refund A Cancelled Order?

When you cancel your Argos order, a refund will automatically be triggered. However, it’s unlikely that the money will be available in your bank immediately, as it can take up to 7 working days for the money to be processed by the bank and available in your account.

If you paid with PayPal, the refund can take up to 30 days to be processed and refunded to your account.

Argos refunds

What Happens If You Don’t Pick Up An Argos Order?

Argos offers a handy click and collect service. With this service, you can order an item online and then collect it from your local Argos store. However, if you are unable to collect your order or you change your mind, you might wonder what will happen to your money.

If you don’t collect your Argos order, the money will be automatically refunded after 7 days. Again, this refund can take up to 7 working days to be processed by the bank, so you may not see it appear in your account immediately.

How Do I Know If My Argos Order Has Been Cancelled?

If you cancel your Argos order online, you should see a ‘cancelled’ message appear next to your order on the ‘recent orders’ section of your online account. This message confirms that your order has been cancelled and that a refund has automatically been started.

Sometimes, when there is unusually high demand for a product, you may receive an email from Argos to let you know that your order has been cancelled. If this happens, you will automatically be refunded by Argos for your cancelled purchase.

How Long Do I Have To Return Something To Argos?

Argos offers a 30 day money-back guarantee. So, if you receive your order and something isn’t quite right, you’ve got 30 days to return the item and get a refund.

To qualify for a return, your items will need to be:

  • Complete with all parts
  • Unused
  • In the original packaging
  • In a re-sellable condition

You’ll also need proof of purchase. This can be either a physical receipt or your email receipt if you ordered online.

If you originally purchased your item in-store, you’ll need to return it to an Argos store. However, if you ordered online, you have the choice of returning your item by post or taking it back to an Argos store.

Your refund will be returned to your original payment method. This means that if you paid with cash in-store, you’ll receive a cash refund. If you paid by debit or credit card, you can expect your refund to show up in your account within 7 working days. However, PayPal refunds take a little longer – it can take up to 30 days for a PayPal refund to appear in your account.

Argos returns

Can I Return An Opened Product To Argos?

Argos will accept returns of products that are in their original packaging and have not been used. The item must be in a resaleable condition to be eligible for a return.

The exception to this is if you purchase an item that is faulty. In this case, you are covered under the Consumer Rights Act 2015. This gives you up to 30 days to return an item that is faulty, even if you have removed it from its packaging and used it.

Can You Refuse Argos Delivery?

You might be tempted to simply refuse the Argos delivery driver as they arrive with your order. While this is a tempting option, we wouldn’t recommend it.

The reason for this is that Argos may charge you for returning the order, as the company will have incurred delivery costs. If you’re not happy with your purchase, we would advise accepting the delivery and then returning the item following Argos’ returns policy.

Do I Need An Argos Account To Buy Online?

Yes. In order to make an online purchase with Argos, you’ll need to either sign into your Argos account or create one if you don’t already have one. Once you’ve created an account with Argos, you’ll be able to track and manage your orders through your online account.

To create an Argos account, simply click “account” at the top of the homepage.

How Can I Contact Argos?

If you run into a problem, you might be looking for a way to contact Argos customer services. There are a few different ways in which you can contact Argos.

Arguably the easiest and most convenient way to contact Argos is through the live chat function on the Argos website. This is available 7 days a week, from 8am – 7.45pm.

Alternatively, you can call Argos customer services. The Argos phone number is 0345 640 2020. You’ll need to have your order number to hand before you call.

In Summary

No one places an online order with the intention of cancelling, but sometimes unexpected issues arise which leave us with no option but to request a cancellation or return an item. Luckily, Argos makes it easy to cancel an order through your online account.

In this article, we’ve explained how to cancel Argos order, as well as answering some of the most commonly asked questions about cancelling or returning an Argos order.